Trimetis: Buyer Marketplace

Sample Buyer Marketpalce Protal

Buyer Journey: A Streamline Case Study

Industry:                 Medical Research

Situation

TriMetis initially engaged Streamline in 2015 to help simplify its complex biospecimen supply chain, from inbound logistics to client delivery. Since Streamline is a part of Salesforce’s app cloud, it was a perfectly adaptable off-the-shelf solution that helped TriMetis better maintain order integrity, reduce costs and track shipments in real time.

Since then, Streamline has worked closely with TriMetis to backfill the application with data, which spurred further growth. Streamline adapted to TriMetis’s growing needs by developing further applications, including the ARCH Marketplace.

Company Profile

TriMetis helps pharmaceutical, biotech and medical device companies and academic institutions more efficiently and effectively advance research through specialty laboratory and consultation services.

A pioneering tissue technology company with over two decades of experience, TriMetis is revolutionizing the biospecimen sourcing landscape for client companies. Its extensive expertise in obtaining high-quality biospecimens and data from diverse network of medical facilities empowers it to deliver top-notch biospecimens to scientific buyers. By streamlining routine analyses, technicians and pathologists can focus on critical, revenue-generating tasks.

The Challenge

More than 10 years ago, TriMetis Life Sciences implemented Saleforce for client relationship management (CRM) to power business development and biospecimen and laboratory sales.

“As we grew, TriMetis business operations required that we start to implement supply chain management in order to scale,” said Leif Honda, TriMetis Life Sciences Chief Innovation Officer. “Salesforce being more than just a sales-side CRM allowed us to configure our supply chain management, starting with the client all the way to the supplier.”

In particular, it was essential to find a partner to help streamline the logistical challenges TriMetis and its clients faced. “We do fresh tissue shipments, which requires immediate attention, sending directly to the research facility,” Honda explained. “So we never receive these shipments in house, we just manage them from one point to their research destinations.

“Sometimes we’re getting different tissues from different countries. Some require more instructions that others,” he said. “We have to handle different shipping times and methods.

So, we’re managing a lot of nuts and bolts. Our business is predicated on how well we deliver what researchers need. Our business is international – Asia, Europe, Eastern Europe, South American, USA, the Indian subcontinent. So there are lots of samples to manage from different places.

“TriMetis explored a number of Salesforce Partners, conducting diligence on their experience, personnel, technical capabilities, active examples and client satisfaction,” Honda said. “One partner stood out whose support met the requirements needed to build a marketplace platform that allowed for the flexibility and scalability to take our business to the next level.” 

The Solution: ARCH Marketplace - The first truly searchable, all-in-one biospecimen marketplace 

The ARCH Marketplace, developed jointly with TriMetis, offers a comprehensive and streamlined process for researchers, procurement specialists and suppliers to find and acquire high-quality biospecimens. The platform is designed to simplify the traditionally complex and time-consuming process of attaining biospecimens, providing a highly searchable and functionally robust interface that eases the entire buyer journey.

Benefits:

        ◦ Simplified Procurement Process: 

            ▪ Acquiring biospecimens has historically been challenging, involving extensive discussions, multiple party management and significant waiting periods. Now, the ARCH Marketplace provides a new standard in biospecimen procurement, making it easier to procure biospecimens with ease.The platform connects researchers, buyers and suppliers through a highly searchable interface, offering images and AI-enhanced quality assessments, allowing users to see the biospecimens before making a purchase.The marketplace is designed to bring researchers, procurement specialists and suppliers together into a single, highly searchable and functionally robust platform, making uploading, searching, analyzing and acquiring biospecimens a seamless process.

            ▪ Virtual Marketplace: Many biospecimen providers boast about having a "marketplace," but most are just glorified RFQ sites. TriMetis offers the only true “Amazon like” marketplace where you can visually explore the samples you need, and effortlessly add them to your cart for swift shipment.

Sample of public marketplace

        ◦ Features and Functionality:

            1) The ARCH Marketplace allows users to see and share biospecimens before making a purchase.           2) The platform also offers AI-based quality control and analysis through the TriMetis Computer-Assisted Pathology (TCAP) system, which automates the analysis of H&E images, providing actionable qualitative and quantitative data with superior accuracy and minimal technician involvement. TCAP Ai combines a color heatmap and spatial data to identify regions with the highest tumor and DNA concentration, providing valuable insights for researchers.

        ◦ Ethical and Secure Transactions:

            ▪ All transactions within the ARCH Marketplace are handled 100% online, ethically, legally, securely and immediately, ensuring a seamless and secure procurement process.

        ◦ User-Friendly Interface:

            ▪ The platform offers a user-friendly, cloud-based solution that allows both buyers and suppliers to view samples and their data before making a purchase, streamlining the procurement process.

In summary, the buyer journey within the ARCH Marketplace is characterized by its focus on simplifying the procurement process, providing a highly searchable and functionally robust interface, offering AI-based quality control and analysis, and ensuring ethical and secure transactions. This platform aims to revolutionize the biospecimen sourcing landscape, making it easier for researchers, procurement specialists, and suppliers to access and acquire high-quality biospecimens for medical discovery and innovation.

Client Testimony

“TriMetis was so pleased with what Streamline delivered, that we decided to share what we made with others in the industry.  Today we support buyers, suppliers, and many other activities of biospecimen, pathology, and laboratory testing services from multiple platforms via the web in the ARCH Ecosystem.

“Streamline has taken our business from a lifestyle business to a leader and innovator in the market.”

 Leif Honda, TriMetis Life Sciences Chief Innovation Officer